Business Functions tools

156 tools filed under Business Functions, in 20 categories. Open a profile for verified pricing, features and alternatives.

Latest Business Functions coverage All categories

BI & dashboard platforms

Tool	Pricing model	Free tier	Open source
Metabase Open-source business intelligence tool for self-service dashboards, SQL and no-code queries, and embedded analytics.	Open source + paid	Yes	Yes
Microsoft Power BI Microsoft's cloud and on-premises business intelligence platform for interactive reports, dashboards, and self-service analytics.	Free tier + paid	Yes	No
Tableau Salesforce-owned visual analytics platform for interactive dashboards, data exploration, and governed self-hosted or cloud BI.	Free tier + paid	Yes	No

Conversation & speech analytics

Tool	Pricing model	Free tier	Open source
Calabrio Workforce engagement suite for contact centres combining speech analytics, QA and workforce management.	Quote only	No	No
CallMiner Contact-centre conversation analytics that transcribes and scores 100% of agent calls for compliance, quality and sentiment.	Quote only	No	No
CallRail Self-serve call tracking and conversation analytics that attributes phone leads and form fills to marketing sources.	Subscription	No	No
Dialpad Ai AI-powered business phone and contact-centre platform with built-in live transcription and call-coaching analytics.	Quote only	No	No
Invoca Marketing call-tracking and AI conversation analytics that attributes inbound phone calls back to ads and campaigns.	Quote only	No	No
Marchex AI-driven call analytics and call-tracking platform that attributes inbound calls to marketing campaigns.	Quote only	No	No
NICE CXone Cloud contact-centre platform whose built-in interaction analytics scores agent calls for quality, compliance and sentiment.	Quote only	No	No
Observe.AI AI-native contact-centre platform that auto-scores every agent call for QA, coaching and compliance.	Quote only	No	No
Verint Enterprise customer-experience automation suite whose speech and text analytics scores agent calls for compliance and coaching.	Quote only	No	No

Customer journey analytics

Tool	Pricing model	Free tier	Open source
Adobe Customer Journey Analytics Enterprise analytics that stitches web, app, call-centre and offline data into cross-channel customer journeys.	Quote only	No	No
Alterian Real-time CX platform combining journey analytics and orchestration, sold in tiers from a self-serve entry plan to enterprise.	Subscription	Yes	No
Genesys Journey Management Cross-channel journey mapping and analytics built into Genesys Cloud, absorbing the former standalone Pointillist product.	Subscription	No	No
Optimove AI-led marketing platform that unifies customer data and orchestrates multichannel journeys with predictive segmentation.	Quote only	No	No
Pega Customer Decision Hub Real-time decisioning engine that arbitrates the next-best-action across channels to orchestrate individual customer journeys.	Quote only	No	No
Usermaven Privacy-friendly product and web analytics platform that maps user journeys, funnels and attribution for growth teams.	Subscription	No	No

Customer success & product adoption

Tool	Pricing model	Free tier	Open source
ChurnZero Real-time customer success platform combining health scoring, automated journeys and AI agents to reduce churn and drive renewals.	Quote only	No	No
ClientSuccess Lightweight customer success platform for churn reduction, renewal management and QBR reporting, priced by CSM count.	Quote only	No	No
Custify Customer success platform for SMB and mid-market SaaS, focused on churn prediction and lightweight automation.	Quote only	No	No
Gainsight Enterprise customer success platform for health scoring, renewal forecasting and expansion tracking across large customer bases.	Quote only	No	No
Planhat Customer platform combining CRM-style data modeling with health scoring, playbooks and revenue tracking for B2B commercial teams.	Quote only	No	No
Totango Customer success platform tracking account health, onboarding and renewals, now part of a broader post-sales suite alongside Catalyst.	Quote only	No	No
Vitally Customer success platform built for both high-touch CSM workflows and tech-touch, product-led motions.	Quote only	No	No

Customer support analytics

Tool	Pricing model	Free tier	Open source
Assembled Workforce management platform for support teams, forecasting staffing needs and reporting on adherence and AI agent conversations.	Subscription	No	No
Freshworks Analytics Reporting built into Freshdesk's help desk plans, covering tickets, agents and CSAT rather than a standalone analytics product.	Subscription	No	No
Gorgias Ecommerce-focused help desk with an AI Agent, billed by ticket volume rather than per agent, with built-in performance reporting.	Usage-based	No	No
Intercom AI-first customer messaging and helpdesk platform whose reporting covers conversations and Fin AI Agent resolution rates.	Subscription	No	No
NICE Playvox Workforce engagement and quality-management suite for contact centers, now part of NICE, covering scheduling, QA scoring and coaching.	Quote only	No	No
Zendesk Explore The reporting and dashboarding layer built into Zendesk, not a separate analytics product a team buys on its own.	Subscription	No	No
Zendesk QA AI-driven quality assurance and coaching add-on that scores support conversations, formerly the standalone product Klaus.	Quote only	No	No

Enterprise BI platforms

Tool	Pricing model	Free tier	Open source
Klipfolio Cloud dashboard builder (Klips) with 130+ data connectors for teams building operational metrics dashboards without a data warehouse.	Subscription	No	No
Oracle Analytics Cloud Oracle's cloud BI platform for dashboards, enterprise reporting, and augmented analytics, built on Oracle Cloud Infrastructure.	Quote only	No	No
SAP Analytics Cloud SAP's cloud analytics platform combining BI dashboards, planning, and predictive analytics in one workspace tied to SAP data.	Quote only	No	No
Strategy One Enterprise BI platform with a governed semantic layer, zero-click HyperIntelligence cards, and an Auto AI agent for conversational analytics.	Quote only	No	No
Tellius AI-driven decision-intelligence platform that pairs natural-language search with automated root-cause and driver analysis.	Quote only	Yes	No

FP&A & financial planning

Tool	Pricing model	Free tier	Open source
Abacum AI-native FP&A platform connecting data, workflows, and teams for budgeting, forecasting, and financial reporting.	Quote only	No	No
Anaplan Enterprise connected-planning platform linking finance, sales, supply chain, and workforce models on one calculation engine.	Quote only	No	No
Cube FP&A platform that syncs planning and reporting data into spreadsheets, Slack, Teams, and BI tools.	Quote only	No	No
Datarails Financial operating system that consolidates data from accounting and operational systems while finance keeps working in Excel.	Quote only	No	No
Jirav Financial planning and reporting platform built for accounting and CFO advisory firms to sell as a client service.	Subscription	No	No
Oracle Fusion Cloud EPM Enterprise performance management suite covering planning, consolidation, close, and profitability analysis for large organizations.	Quote only	No	No
Pigment AI-native business planning platform for budgeting, forecasting, and scenario modeling with real-time data connectors.	Quote only	No	No
Planful Cloud financial performance management suite unifying planning, budgeting, consolidation, and close for finance teams.	Quote only	No	No
Vena Microsoft-native FP&A platform that runs planning, budgeting, and consolidation inside a familiar Excel interface.	Quote only	No	No
Workday Adaptive Planning Cloud enterprise performance management software for financial, workforce, and operational planning at any company size.	Quote only	No	No

Financial close & accounting analytics

Tool	Pricing model	Free tier	Open source
BlackLine Financial close automation platform for account reconciliation and close-task management, priced by quote only.	Quote only	No	No
FloQast Close-management and compliance platform for accounting teams, priced per outcome rather than per user.	Quote only	No	No
Numeric AI close-automation platform for accounting teams, with one published per-user price and two custom enterprise tiers.	Subscription	No	No
OneStream Unified financial close, consolidation and planning platform for the Office of the CFO, sold by quote only.	Quote only	No	No
Prophix Financial performance platform covering planning, consolidation and reconciliation, sold by quote only.	Quote only	No	No
Trintech Financial close and reconciliation software suite spanning multiple product lines, sold by quote only.	Quote only	No	No

Fraud & risk analytics

Tool	Pricing model	Free tier	Open source
Alloy Identity risk orchestration platform that routes onboarding decisions across 270+ KYC/KYB and fraud data providers.	Quote only	No	No
Featurespace Enterprise ARIC engine that models each customer's real-time behavior to flag payment fraud and financial crime for banks.	Quote only	No	No
Feedzai Enterprise ML risk-scoring platform (RiskOps) that combines behavioral/device intelligence with network analysis for banks.	Quote only	No	No
Fingerprint Device fingerprinting and identification API that recognizes returning browsers/devices even without cookies or logins.	Free tier + paid	Yes	No
NICE Actimize Enterprise AML transaction-monitoring and fraud suite with heavy case-management and regulatory-filing workflows for banks.	Quote only	No	No
Ravelin ML fraud-scoring platform for e-commerce that leans on per-merchant custom models plus graph/link analysis of fraud rings.	Quote only	No	No
Sardine Fraud and AML platform leaning on behavioral biometrics, device intelligence and payment/on-chain risk signals.	Quote only	No	No
SEON Fraud prevention and AML platform built around digital footprint analysis and device fingerprinting rather than ML alone.	Quote only	Yes	No
Sift ML fraud-scoring platform that leans on a cross-customer consortium network plus device and behavioral signals.	Quote only	No	No
Unit21 No-code rules and case-management platform that lets fraud/AML ops teams build detection logic and investigate without engineers.	Quote only	No	No

Legal analytics

Tool	Pricing model	Free tier	Open source
Docket Alarm Litigation search and analytics platform giving direct access to federal, state and administrative court dockets, filings and case alerts.	Free tier + paid	Yes	No
Lex Machina Federal litigation analytics platform mining court dockets to reveal how specific judges, courts, attorneys and law firms handle cases.	Quote only	No	No
LexisNexis Context Litigation analytics within LexisNexis's Lexis+ platform profiling judges, expert witnesses, courts and opposing counsel from case language and rulings.	Quote only	No	No
Trellis State and local court analytics platform tracking judges, motions and case outcomes across state trial courts nationwide.	Quote only	No	No
Westlaw Precision Thomson Reuters' AI-assisted legal research platform, layering litigation analytics on judges, courts and attorneys onto Westlaw's case law database.	Quote only	No	No

People analytics

Tool	Pricing model	Free tier	Open source
ChartHop Org-chart and people-data visualization platform combining headcount planning, compensation and analytics modules on one org model.	Subscription	No	No
Crunchr People-analytics platform that consolidates HR system data into pre-built metrics, dashboards and benchmarking for HR teams.	Quote only	No	No
Culture Amp Employee-experience survey platform for engagement, performance and development, reporting eNPS and sentiment with People Science backing.	Quote only	No	No
Lattice Performance-management and goals platform (reviews, 1:1s, OKRs) with add-on engagement pulse surveys, not a dedicated analytics warehouse.	Subscription	No	No
Microsoft Viva Glint Microsoft's engagement-survey product inside Viva, running pulse and lifecycle surveys with People Science-based benchmarking and manager guidance.	Subscription	No	No
One Model People-analytics data platform that unifies HR system data into a governed 'Data Mesh' for reporting and explainable predictive models.	Quote only	No	No
Perceptyx AI-driven employee-listening platform running continuous surveys and behavioral nudges to identify and act on engagement and retention risk.	Quote only	No	No
Visier Enterprise people-analytics platform that unifies workforce data from HR systems for benchmarking, planning and workforce AI.	Quote only	No	No
Workday Peakon Employee Voice Continuous employee-listening and engagement-survey platform, acquired by Workday, reporting eNPS, sentiment and turnover risk.	Quote only	No	No
Worklytics Privacy-first organizational network and collaboration analytics platform that streams anonymized workplace metadata to a warehouse or BI tool.	Subscription	Yes	No

Performance management & OKR

Tool	Pricing model	Free tier	Open source
15Five Performance and engagement platform combining OKRs, reviews and engagement surveys with transparent per-user pricing.	Subscription	No	No
Betterworks Performance management platform combining OKRs, reviews and talent-intelligence analytics, priced per user.	Subscription	No	No
Leapsome Modular people-enablement platform spanning goals/OKRs, reviews, surveys, learning and compensation, priced per module.	Quote only	No	No
Perdoo OKR and strategy-alignment software with dashboards that track progress on goals teams enter manually, not business performance itself.	Free tier + paid	Yes	No
Profit.co Modular OKR and performance-management platform with a large library of prebuilt KPI templates, priced by module and seat.	Quote only	No	No
Weekdone Lightweight OKR and weekly-planning tool for small and mid-size teams, with a free plan for very small teams.	Free tier + paid	Yes	No
WorkBoard Enterprise strategy-execution and OKR platform with AI agents that nudge teams on goal progress, aimed at large organizations.	Quote only	No	No

Pricing & revenue management

Tool	Pricing model	Free tier	Open source
Competera AI-driven retail price optimization and competitor price monitoring for ecommerce and multichannel retailers.	Quote only	No	No
Omnia Retail Dynamic repricing software that automatically adjusts ecommerce shelf prices based on competitor and market data.	Quote only	No	No
Price2Spy Competitor price-monitoring and repricing tool for online retailers and brands, from self-service to enterprise tiers.	Quote only	No	No
Pricefx Cloud-native B2B pricing and CPQ platform offering configurable price optimization for negotiated contracts.	Quote only	No	No
Prisync Self-serve competitor price tracking and repricing tool built for small and mid-sized online retailers.	Subscription	No	No
PROS AI-driven B2B pricing and revenue management software that recommends optimal contract and quote prices.	Quote only	No	No
Revionics Enterprise retail price, promotion and markdown optimization software for large multichannel retailers.	Quote only	No	No
Vendavo B2B price management and CPQ software for industrial and manufacturing companies handling complex contract pricing.	Quote only	No	No
Zilliant B2B price optimization and sales guidance software for manufacturers and distributors managing negotiated pricing.	Quote only	No	No

Process mining

Tool	Pricing model	Free tier	Open source
Apromore Process intelligence platform with an open-source core that mines event logs from SAP, Salesforce and other systems to discover, simulate and monitor processes.	Free tier + paid	Yes	Yes
ARIS Process Mining Process mining capability in the ARIS platform that reads SAP, Salesforce and ServiceNow event data to map real process execution against approved designs.	Quote only	No	No
Celonis Process mining and execution management platform that rebuilds real process flows from system event logs to find and fix inefficiencies.	Quote only	No	No
Disco Desktop process mining application that turns exported event logs (CSV, XES, MXML) into animated process maps and statistics.	Quote only	No	No
IBM Process Mining Process mining platform that builds a digital twin of operations from ERP and CRM event logs, with AI-driven recommendations and task mining.	Quote only	No	No
mpmX Process intelligence platform, native to Qlik, Snowflake and Databricks, that mines event logs to find and deploy AI agents against inefficiencies.	Quote only	No	No
Power Automate Process Mining Process mining capability inside Microsoft Power Automate that mines Dataverse, Dynamics 365 and other system logs to map and improve workflows.	Subscription	No	No
QPR ProcessAnalyzer Process mining platform, deployable natively inside Snowflake, that mines ERP and CRM event logs to expose bottlenecks and compliance risk.	Quote only	No	No
SAP Signavio Process Intelligence Process mining component of the SAP Signavio suite that mines event logs from SAP and other systems to compare real execution against modeled processes.	Quote only	No	No
UiPath Process Mining Process mining module in the UiPath Platform that mines event logs from SAP, Oracle and Salesforce to find and prioritize automation opportunities.	Quote only	No	No

Procurement & spend analytics

Tool	Pricing model	Free tier	Open source
Coupa Business spend management suite covering procurement, invoicing and sourcing, sold by quote only.	Quote only	No	No
GEP Quantum Intelligence GEP's AI-native source-to-pay platform, the current successor to GEP SMART, with agentic AI across sourcing, contracting and procure-to-pay.	Quote only	No	No
Ivalua Enterprise source-to-pay platform with an agentic AI layer, sold by quote only.	Quote only	No	No
JAGGAER Source-to-pay procurement platform for complex enterprises, sold by quote only.	Quote only	No	No
Sievo Procurement analytics platform purpose-built for spend visibility, savings tracking and supplier ESG data, sold by quote only.	Quote only	No	No
SpendHQ Spend intelligence and procurement performance-management platform, sold by quote only.	Quote only	No	No
Zip AI procurement orchestration platform for intake-to-pay workflows, layered on top of existing ERPs, sold by quote only.	Quote only	No	No

Quality management & SPC

Tool	Pricing model	Free tier	Open source
Datanomix Plug-and-play production monitoring that connects directly to CNC machine controllers for real-time shop-floor analytics.	Quote only	No	No
ETQ Reliance Cloud eQMS covering document control, CAPA, audits, and supplier quality with no-code workflow configuration.	Quote only	No	No
InfinityQS SPC software that charts manufacturing process data in real time to catch defects and process drift on the shop floor.	Quote only	No	No
MasterControl Cloud QMS for life sciences and other regulated manufacturers, covering quality events, documents, and compliance.	Quote only	No	No
SIMCA Multivariate data analysis software used to model batch manufacturing processes and predict product quality in real time.	Quote only	No	No
TrackWise Long-established QMS for life sciences, available on-premises or as TrackWise Digital, managing CAPA and compliance.	Quote only	No	No

Revenue intelligence & sales analytics

Tool	Pricing model	Free tier	Open source
Aviso AI revenue platform combining CRM data, call transcripts, and email activity into forecasting, pipeline inspection, and deal-acceleration agents.	Quote only	No	No
Backstory Revenue intelligence platform, formerly People.ai, that maps captured emails, meetings, calls, and chats to deal history for CROs and VPs of Sales.	Quote only	No	No
Chorus by ZoomInfo Conversation intelligence tool that transcribes sales calls and meetings and syncs the resulting insights and contacts to the CRM.	Quote only	No	No
Clari Forecast AI sales-forecasting product, formerly the standalone Clari, now sold as part of Salesloft's revenue platform.	Quote only	No	No
Gong Conversation intelligence platform that records sales calls and emails and mines them for deal risk, coaching, and forecasting.	Quote only	No	No
Outreach Sales engagement platform for outbound sequencing that layers AI conversation intelligence and forecast-accuracy analytics on top of activity data.	Quote only	No	No
Revenue Grid Salesforce-focused revenue intelligence suite that auto-captures email, calendar, and rep activity to build pipeline visibility and deal guidance.	Subscription	No	No
Salesloft Sales engagement and sequencing platform, now bundled with call intelligence and forecasting after absorbing Clari, Drift, and Groove.	Quote only	No	No
Terret Revenue intelligence platform, formerly BoostUp.ai, that mines calls, deals, and CRM data for winning patterns and pipeline forecasts.	Quote only	No	No
Weflow Salesforce-native revenue AI tool that auto-captures emails, meetings, and calls to keep pipeline, forecast, and deal fields up to date.	Subscription	Yes	No

SaaS & subscription metrics

Tool	Pricing model	Free tier	Open source
Baremetrics Subscription analytics and billing dashboard that turns Stripe and other payment-processor data into MRR, churn and forecasting metrics.	Subscription	No	No
ChartMogul Subscription analytics platform that unifies billing data from multiple systems into standardized MRR, churn and cohort metrics.	Subscription	Yes	No
Maxio Billing and revenue-recognition platform for B2B SaaS, formed from the Chargify and SaaSOptics merger, generating MRR and ASC 606 reporting from billing data.	Subscription	No	No
ProfitWell Metrics Free subscription-metrics dashboard, now owned by Paddle, that reads MRR, churn and retention straight from a connected billing system.	Free	Yes	No
Recurly Subscription billing and revenue-management platform that handles recurring payments, churn prevention and reporting as the system of record.	Subscription	No	No
Stripe Billing Stripe's recurring-billing product for subscriptions and invoicing, with built-in revenue and retention reporting drawn from live payment data.	Usage-based	No	No
Subscript Revenue analytics and billing platform for B2B SaaS finance teams that reconciles MRR and ARR across CRM, billing and accounting data.	Quote only	No	No

Supply chain & demand planning

Tool	Pricing model	Free tier	Open source
Blue Yonder End-to-end supply chain platform spanning planning, warehouse, transportation, and retail execution on a shared data cloud.	Quote only	No	No
FourKites AI-powered supply chain visibility platform providing real-time tracking and digital twins for orders, shipments, inventory, and facilities.	Quote only	No	No
Inventory Planner by Sage Cloud demand forecasting and purchasing tool for retail and e-commerce sellers, sold today as Inventory Planner by Sage.	Quote only	No	No
John Galt Solutions Atlas Planning Platform, a cloud SaaS suite for demand, supply, inventory, S&OP/IBP, delivery, and production scheduling.	Quote only	No	No
Kinaxis AI-infused supply chain platform (Maestro/RapidResponse) for concurrent demand, supply, and S&OP planning at enterprise scale.	Quote only	No	No
Logility AI-powered supply chain planning platform covering demand, inventory, S&OP/S&OE, supplier, and manufacturing planning.	Quote only	No	No
Netstock Cloud inventory and demand planning add-on for mid-market ERPs, focused on forecasting, replenishment, and S&OP.	Quote only	No	No
o9 Solutions Enterprise planning platform built on a knowledge-graph "Digital Brain" that unifies demand, supply, and revenue planning.	Quote only	No	No
project44 Real-time, multimodal supply chain visibility platform connecting shippers, carriers, and facilities with AI-driven exception handling.	Quote only	No	No
RELEX Solutions AI-native planning platform unifying demand forecasting, inventory, and retail pricing/merchandising for retailers and manufacturers.	Quote only	No	No
Streamline AI-native demand forecasting, inventory planning, S&OP, and MRP platform positioned as an agentic layer above ERP systems.	Quote only	No	No
ToolsGroup Probabilistic demand forecasting and multi-echelon inventory optimization platform (Decion) with an AI planning assistant.	Quote only	No	No

Surveys & voice of customer

Tool	Pricing model	Free tier	Open source
Alchemer Survey and feedback platform (formerly SurveyGizmo) offering advanced logic and workflow automation for small teams through enterprise programs.	Subscription	No	No
Forsta Enterprise market-research and CX survey platform formed from the merger of Confirmit, FocusVision and Dapresy.	Quote only	No	No
Medallia Enterprise experience-management platform combining surveys with digital, call-center and social feedback signals analyzed by AI.	Quote only	No	No
Qualaroo On-site and in-app survey tool for targeted micro-surveys (Nudges) using NPS-style, CSAT and open-text questions.	Free tier + paid	Yes	No
Qualtrics Enterprise experience-management platform for building surveys and turning customer, employee and market feedback into governed programs.	Quote only	No	No
Sprig AI-agent-driven research platform for in-product surveys, adaptive follow-up questions, and automated synthesis of open-text feedback.	Quote only	No	No
SurveyMonkey Self-serve survey platform for NPS-style, CSAT and market-research surveys, from a free plan to team and enterprise tiers.	Free tier + paid	Yes	No
Survicate Multichannel survey platform for website, in-app, email and mobile feedback with NPS-style tracking and AI-assisted analysis.	Subscription	Yes	No
Typeform Conversational form and survey builder known for one-question-at-a-time design, used for feedback, research and lead-gen forms.	Subscription	Yes	No
UserZoom UX research platform for large-scale surveys, card sorting, tree testing and usability studies, sold within the UserTesting portfolio.	Quote only	No	No