SaaS & subscription metrics · Recurly

Recurly

Subscription billing and revenue-management platform that handles recurring payments, churn prevention and reporting as the system of record.

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Recurly is a subscription billing platform: it processes recurring charges through 20+ payment gateways, manages plans, pricing and dunning, and reports MRR, churn and retention from its own billing ledger rather than importing someone else's export. Its churn-prevention tools (retry logic, payment-method updates, dunning campaigns) are built into the billing flow itself, so recovered revenue shows up directly in its own churn numbers — a different basis than a metrics tool layered on top of another vendor's billing data. Recurly supports 140+ currencies and 10+ payment methods, and offers add-on modules for customer engagement (Engage) and automated revenue recognition (RevRec). It is cloud-only, aimed at mid-market and enterprise subscription businesses, including a dedicated plan for Shopify-based subscription commerce.

At a glance

Vendor Recurly
Pricing model Subscription
Free tier No
Deployment Cloud
Open source No
Best for Mid-market and enterprise subscription businesses that want billing, churn prevention and revenue reporting in one system.

Pricing

Starter plan is a flat fee plus a percentage of billing volume; higher tiers are priced as a percentage of billing volume with a minimum, billed annually.

Plan Price Notes
Starter $249/month + 0.9% of billing volume first $40K in monthly billings included
All-Access from under 1% of billing volume billed annually, $1M minimum annual billing volume
All-Access for Shopify from under 1% of billing volume billed annually; adds Shopify-specific subscription commerce features

Prices read from the vendor's own page on September 21, 2026. Vendors change prices; check the source before you budget.

Features

  • Recurring billing across 20+ payment gateways
  • Automated dunning and payment retry logic
  • MRR, churn and retention reporting from native billing data
  • Multicurrency and multi-payment-method support
  • Subscriber self-service portal
  • RevRec add-on for automated revenue recognition
  • Engage add-on for customer lifecycle messaging

Integrations

Profile last reviewed September 21, 2026

Head to head

Alternatives

Maxio Billing and revenue-recognition platform for B2B SaaS, formed from the Chargify and SaaSOptics merger, generating MRR and ASC 606 reporting from billing data. Stripe Billing Stripe's recurring-billing product for subscriptions and invoicing, with built-in revenue and retention reporting drawn from live payment data. ChartMogul Subscription analytics platform that unifies billing data from multiple systems into standardized MRR, churn and cohort metrics.

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Terms to know

Churn rate The share of customers or revenue a business loses over a given period. KPI (key performance indicator) A measurable value tracked over time to show whether a team or process is on track toward a goal. Customer lifetime value (CLV) The total net profit a business expects to earn from a customer over the entire relationship. Revenue recognition The accounting rules for when revenue counts as earned and can be recorded, which is often not when cash is received.

Related guides

How to choose a SaaS metrics tool Pick a SaaS metrics tool by where your billing system of record lives and whether MRR needs to feed revenue recognition, not by the dashboard demo.