Revenue intelligence & sales analytics · Gong.io Ltd.

Gong

Conversation intelligence platform that records sales calls and emails and mines them for deal risk, coaching, and forecasting.

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Gong is a revenue intelligence platform built around a recorded corpus of sales calls, video meetings, and emails, which it transcribes and links to Salesforce or another CRM's opportunity and contact records. Managers use it to review calls, score reps against a methodology, and see which talk tracks correlate with wins. On top of that call archive, Gong Forecast rolls up rep-level pipeline data into a forecast roll-up, and Gong Engage adds AI-suggested next actions and email drafts. It is cloud-hosted only, sold to mid-market and enterprise sales organizations, and differs from CRM-native forecasting tools by treating the conversation transcript, not just logged CRM fields, as its primary data source.

At a glance

Vendor Gong.io Ltd.
Pricing model Quote only
Free tier No
Deployment Cloud
Open source No
Best for Enterprise and mid-market sales organizations standardizing call coaching and forecasting on recorded conversations.

Pricing

Per-user licensing plus a platform fee based on the number of users supported; no public price list.

Checked on the vendor's own page on September 21, 2026: no prices are published. Expect to be quoted.

Features

  • Automatic call and video meeting recording, transcription, and CRM logging
  • Deal Board showing at-risk opportunities based on conversation and activity signals
  • Gong Forecast for rep, manager, and org-level revenue roll-ups
  • Talk-track and competitor-mention tracking across recorded calls
  • AI-generated call summaries and follow-up email drafts (Gong Engage)
  • Scorecards for coaching reps against a defined sales methodology
  • Gong Revenue Graph linking calls, emails, and CRM activity into one deal timeline

Integrations

Profile last reviewed September 21, 2026

Head to head

Alternatives

Chorus by ZoomInfo Conversation intelligence tool that transcribes sales calls and meetings and syncs the resulting insights and contacts to the CRM. Aviso AI revenue platform combining CRM data, call transcripts, and email activity into forecasting, pipeline inspection, and deal-acceleration agents. Clari Forecast AI sales-forecasting product, formerly the standalone Clari, now sold as part of Salesloft's revenue platform.

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Terms to know

Sales forecasting Predicting future sales volume or revenue from pipeline data, historical trends or statistical models. Pipeline coverage The ratio of open sales pipeline value to a revenue target, used to judge whether enough deals exist to hit it. KPI (key performance indicator) A measurable value tracked over time to show whether a team or process is on track toward a goal. Dashboard A visual display of the metrics a team needs to monitor, usually updated on a schedule or in real time. Conversation intelligence Software that records, transcribes and analyzes sales or support calls to surface talk patterns, objections and coaching cues.

Related guides

How to choose a revenue intelligence platform Revenue intelligence tools start from sequencing execution, call transcripts, or CRM activity capture — that starting point shapes everything else.