Surveys & voice of customer · Survicate

Survicate

Multichannel survey platform for website, in-app, email and mobile feedback with NPS-style tracking and AI-assisted analysis.

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Survicate is a survey platform built for continuous, multichannel feedback collection across websites, in-app/mobile SDKs, email and link-based surveys. It supports NPS-style, CSAT, CES, rating, multiple-choice and open-text question types, with recurring survey scheduling for ongoing NPS-style tracking programs and an AI agent for analyzing open-text responses. Surveys are distributed to a company's own site visitors, app users or contact lists; Survicate does not sell a third-party respondent panel. It is offered as hosted SaaS with a Research Hub for organizing studies and results, and states GDPR-aligned data handling. Survicate targets product, marketing and customer-success teams wanting an affordable, self-serve alternative to enterprise experience-management suites.

At a glance

Vendor Survicate
Pricing model Subscription
Free tier Yes
Deployment Cloud
Open source No
Best for Product and customer-success teams wanting affordable, always-on multichannel surveys.

Pricing

Starter plan free up to 500 responses/month; paid Growth, Pro and Enterprise plans scale by response volume and data points, billed monthly or annually.

Plan Price Notes
Starter Free Up to 500 responses/month; overage fees apply beyond that
Growth From $114/month, billed annually 250 survey responses/month, 1,000 data points/month
Pro From $349/month Custom yearly response pool and data points; billed monthly or annually
Enterprise From $569/month Custom yearly response pool and data points; billed monthly or annually

Prices read from the vendor's own page on September 21, 2026. Vendors change prices; check the source before you budget.

Features

  • NPS-style, CSAT, CES, rating and open-text question types
  • Website, in-app, mobile SDK and email survey distribution
  • Recurring survey scheduling for ongoing tracking programs
  • AI agent for open-text response analysis
  • Research Hub for organizing studies and results
  • GDPR-aligned data handling

Integrations

Profile last reviewed September 21, 2026

Alternatives

Qualaroo On-site and in-app survey tool for targeted micro-surveys (Nudges) using NPS-style, CSAT and open-text questions. Typeform Conversational form and survey builder known for one-question-at-a-time design, used for feedback, research and lead-gen forms. Sprig AI-agent-driven research platform for in-product surveys, adaptive follow-up questions, and automated synthesis of open-text feedback.

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Terms to know

Net Promoter Score (NPS) A single-question survey score that gauges customer loyalty by asking how likely someone is to recommend a company. Customer segmentation Dividing a customer base into groups that share meaningful traits so each can be targeted or served differently. Customer satisfaction score (CSAT) A survey metric that asks customers to rate how satisfied they were with a specific interaction, product or purchase.

Related guides

How to choose a survey and voice-of-customer tool Survey and VoC tools split into self-serve builders and enterprise XM suites; pick by distribution channel, text-analysis depth and who owns the program.