The quarterly retention review had a good slide. The churn model's top decile had been sent a 20% discount offer, and only 18% of those customers left, against the 31% the model had predicted for them. Thirteen points, at a few thousand customers,…
Industry leaders and experts from Microsoft, Qualcomm, AVIXA, Frost & Sullivan, and CyberIntelligence shared insights on AI innovation, the future of work, and building trust at the 2026 Yealink Workplace Forward Summit. Celebrating 25 years of Yealink innovation and meaningful connections in Munich.
John Hollingworth | Published 5 Nov 2026 vsActual closes the gap between strategic planning and execution, connecting systems, tracking and reporting to planning, so teams and leaders can catch drift while it’s still fixable. Make sure the work that gets done serves your…
When new employees join an organization, they need access to various IT resources, including email accounts, network drives, and software applications. Manually provisioning access can be time-consuming and prone to errors. MSPs use automated systems to ensure that new hires…
Mumbai, 4 November 2026: A new global study by Tata Consultancy Services (TCS) has found that 84% of executives rank productivity improvement as the leading source of value from AI investments. However, only 10% of enterprises currently allow AI agents to execute decisions without…
Freshworks crosses $1 billion ARR as enterprise push lifts growth The Economic Times Freshworks crosses $1 billion ARR as enterprise push lifts growth Will AI eliminate middle management jobs? Tech Top Trending Terms
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Every quarter, some team runs a retention audit. It usually looks like this: pull the churn number, slice it by plan and tenure, read a sample of exit surveys, argue about onboarding, and leave with a roadmap full of product…
ServiceNow has updated its EmployeeWorks solution with tools aimed at providing employees with the ability to build the AI agents their jobs demand. The company has added two productivity assistants to the platform, with one designed to aid with research…
Posted by Kim Johansen on Nov 4th, 2026 Freshworks (NASDAQ:FRSH) reported third-quarter 2026 revenue of $245.4 million, up 14% year over year on both a reported and constant-currency basis, as the software company emphasized growth in its employee experience, or EX, business and continued…
Workforce data: hiring, attrition, engagement, pay equity and workforce planning.
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