Social media analytics & listening · Meltwater N.V.

Meltwater

Media and social intelligence suite combining PR monitoring, social listening, and consumer insights.

Visit Meltwater Alternatives

Meltwater is a media-intelligence platform that combines traditional PR and news monitoring with social listening and consumer-insights modules, tracking brand and topic mentions across news outlets, broadcast, social media, and review sites in one feed. Its Starter, Pro, Enterprise, and Agency tiers are differentiated by breadth of sources monitored, data volume, seat counts, and which modules a customer licenses, with pricing fully customized rather than published, typically on annual contracts. Meltwater is more commonly chosen by communications and PR teams that need earned-media tracking alongside social listening, whereas pure social-listening competitors like Brandwatch and Talkwalker focus more narrowly on social and consumer data.

At a glance

Vendor Meltwater N.V.
Pricing model Quote only
Free tier No
Deployment Cloud
Open source No
Best for PR and communications teams needing earned-media monitoring alongside social listening.

Pricing

Fully customized, quote-based pricing by sources monitored, data volume, and seats; typically annual contracts with a 12-month minimum.

Checked on the vendor's own page on September 21, 2026: no prices are published. Expect to be quoted.

Features

  • News and broadcast media monitoring
  • Social media listening and sentiment analysis
  • Influencer identification and outreach tools
  • Consumer and market-insights reporting
  • Press-release distribution (add-on)
  • Custom dashboards and automated reports
  • Crisis and reputation alerting

Profile last reviewed September 21, 2026

Alternatives

Brandwatch Enterprise consumer-intelligence and social-listening platform for large-scale brand and market research. Talkwalker Social listening and consumer-intelligence platform (Lumen) offering large-scale, non-sampled mention data. Brand24 Mid-market social and web listening tool priced by keyword and monthly mention volume.

Meltwater in the index now

Terms to know

Sentiment analysis Using NLP to classify text as positive, negative, or neutral, so large volumes of comments or reviews can be scored automatically. Social listening Continuously tracking social platforms and public online conversations for mentions of a brand, topic, or competitor, then analyzing themes.

Related guides

How to choose a social media analytics tool Scheduling, listening and competitive benchmarking are three different jobs bundled under one category name — decide which one you actually need first.