Product analytics · Userpilot

Userpilot

SaaS-focused product analytics with no-code in-app onboarding flows, checklists and surveys built for activation.

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Userpilot combines product analytics with in-app engagement tools aimed specifically at SaaS onboarding and adoption: user segmentation and event tracking feed directly into no-code in-app flows, tooltips, checklists, and resource centers built in the same editor. Teams use it to track activation and feature-adoption funnels, then launch and A/B test onboarding experiences against the same usage data without switching tools, and to collect NPS and in-app survey feedback. It also includes an event autocapture mode for reducing manual tagging, and an AI assistant (Lia) for building flows and summarizing analytics. Userpilot is delivered as cloud SaaS, prices by monthly active users, and is generally positioned as a lower-cost alternative to enterprise digital adoption platforms for small and mid-size SaaS teams.

At a glance

Vendor Userpilot
Pricing model Subscription
Free tier No
Deployment Cloud
Open source No
Best for SaaS teams that want onboarding flows and product analytics driven from the same usage data.

Pricing

Starter is a flat monthly fee capped at 2,000 MAU; Growth is usage-based starting at $849/month for up to 100K MAU; Enterprise is custom-quoted for larger volumes.

Plan Price Notes
Starter $299/month Up to 2,000 monthly active users
Growth From $849/month Up to 100,000 MAU; includes 100K free emails and 5K session replays/month
Enterprise Custom quote 10,000+ MAU; adds mobile engagement, data warehouse sync, SLA

Prices read from the vendor's own page on September 21, 2026. Vendors change prices; check the source before you budget.

Features

  • Event tracking with autocapture
  • No-code in-app flows, tooltips and checklists
  • Feature adoption and activation funnels
  • NPS and in-app surveys
  • Resource centers
  • Session replay
  • AI assistant (Lia) for building flows and analysis
  • A/B testing of onboarding flows

Integrations

Profile last reviewed September 21, 2026

Head to head

Alternatives

Pendo Product analytics paired with no-code in-app guides, surveys and onboarding flows built from the same usage data. Gainsight PX Product analytics and in-app guides bundled with Gainsight's customer success platform for adoption and health scoring. Heap Product analytics built on autocapture, recording every user interaction so events can be defined retroactively instead of pre-instrumented. Mixpanel Cloud-based product analytics platform for event tracking, funnels, retention, session replay, and experimentation.

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Terms to know

Event tracking Capturing specific user actions, such as clicks or purchases, as discrete, named pieces of data. Funnel analysis A method for tracking how users move through an ordered sequence of steps toward a goal, and where they drop off. Net Promoter Score (NPS) A single-question survey score that gauges customer loyalty by asking how likely someone is to recommend a company. Cohort analysis Grouping customers by a shared starting point, such as signup month, and tracking how their behavior diverges over time. A/B testing A controlled experiment that compares two variants to measure which one produces a better outcome. AI copilot An AI tool embedded in a work application that assists a human with suggestions or drafts, rather than working unsupervised.

Related guides

How to choose a product analytics tool Product analytics tools split by how events get captured, who reads them, and whether in-app engagement is bundled in — decide those first.