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Pendo alternatives
4 tools to consider instead of Pendo, shown against it.
| Pendo | Heap | Userpilot | Gainsight PX | Mixpanel | |||||||||||||||||||||||||||||
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| Vendor | Pendo.io, Inc. | Heap (a Contentsquare company) | Userpilot | Gainsight | Mixpanel, Inc. | ||||||||||||||||||||||||||||
| Pricing model | Free tier + paid plans | Free tier + paid plans | Subscription | Quote only | Free tier + paid plans | ||||||||||||||||||||||||||||
| Free tier | Yes | Yes | No | — | Yes | ||||||||||||||||||||||||||||
| Deployment | Cloud | Cloud | Cloud | Cloud | Cloud | ||||||||||||||||||||||||||||
| Open source | No | No | No | No | No | ||||||||||||||||||||||||||||
| Best for | Product teams that want to guide users in-app and measure whether the guidance actually worked. | Teams that want to mine historical user behavior for insights they didn't think to instrument in advance. | SaaS teams that want onboarding flows and product analytics driven from the same usage data. | Customer success and product teams that want product analytics tied directly into account health scoring. | Product and growth teams tracking user engagement and running in-product experiments. | ||||||||||||||||||||||||||||
| Pricing | Free plan caps at 500 MAUs; Base, Core and Ultimate tiers scale with custom MAU volume and are quoted individually; a free AI-native Novus beta runs alongside.
Prices read from the vendor's own page on September 21, 2026. Vendors change prices; check the source before you budget. | Free plan covers up to 10K monthly sessions; paid Growth, Pro and Premier tiers use custom session-based pricing set after a sales conversation.
Prices read from the vendor's own page on September 21, 2026. Vendors change prices; check the source before you budget. | Starter is a flat monthly fee capped at 2,000 MAU; Growth is usage-based starting at $849/month for up to 100K MAU; Enterprise is custom-quoted for larger volumes.
Prices read from the vendor's own page on September 21, 2026. Vendors change prices; check the source before you budget. | Sold through custom quotes based on full users and modules needed; a free trial of the Standard plan is available but there is no published self-serve pricing. Checked on the vendor's own page on September 21, 2026: no prices are published. Expect to be quoted. | Free plan covers low event volumes; Growth scales with monthly events via an online calculator; Enterprise is custom-quoted.
Prices read from the vendor's own page on September 19, 2026. Vendors change prices; check the source before you budget. | ||||||||||||||||||||||||||||
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