Glassbox alternatives

3 tools to consider instead of Glassbox, shown against it.

Glassbox Quantum Metric Contentsquare FullStory
Vendor Glassbox Quantum Metric Contentsquare FullStory
Pricing model Quote only Quote only Quote only Free tier + paid plans
Free tier No No Yes Yes
Deployment Cloud Cloud Cloud Cloud
Open source No No No No
Best for Regulated enterprises (banking, insurance) needing auditable session records alongside replay and journey analytics. Large enterprises wanting friction detection quantified directly in revenue terms, not just replay video. Large e-commerce and enterprise teams wanting one platform for replay, heatmaps and journey analytics at scale. Product and UX teams wanting session replay tied directly to automatically detected friction and business metrics.
Pricing

No published pricing; the vendor directs prospects to request a demo or contact sales.

Pricing has not been verified yet — see the vendor's site.

No published pricing; plans require requesting a demo or quote.

Pricing has not been verified yet — see the vendor's site.

A free-to-start option exists, but full plan pricing is not published and requires a demo request.

Checked on the vendor's own page on September 21, 2026: no prices are published. Expect to be quoted.

A free plan covers 30,000 sessions/month with 12 months of retention; paid Business, Advanced and Enterprise tiers require requesting a quote.

FullStory Free Free

Prices read from the vendor's own page on September 21, 2026. Vendors change prices; check the source before you budget.

Features
  • Web and native mobile app session replay
  • Customer journey mapping
  • Interaction heatmaps
  • Struggle and error analysis
  • Digital Record Keeping for regulated industries
  • AI-powered insights assistant
  • Session replay
  • AI agents that identify and quantify revenue-impacting friction
  • Voice-of-customer surveys
  • Human vs. automated-agent traffic separation
  • Data activation into CRM/CDP/data warehouse via MCP
  • Integration with AI assistants (ChatGPT, Claude, Gemini Enterprise)
  • Session replay and heatmaps
  • Journey and funnel analysis
  • Error and performance monitoring
  • Voice-of-customer surveys
  • AI-powered friction and opportunity detection ("Sense")
  • Now includes the former Hotjar product line
  • Full session replay indexed for fast search
  • Automatic frustration-signal detection (rage clicks, dead clicks)
  • Heatmaps and funnel analysis
  • Journey and conversion analytics tied to replay
  • Free tier for smaller-volume sites
  • Data privacy controls for masking sensitive fields

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