Session replay & heatmaps · Contentsquare

Contentsquare

Enterprise experience analytics platform combining session replay, heatmaps, journey analysis and error monitoring, sold on request-a-demo pricing.

Visit Contentsquare Alternatives

Contentsquare is an enterprise digital experience analytics platform covering session replay, heatmaps, journey and funnel analysis, error/performance monitoring, and voice-of-customer surveys in one suite, aimed at large organizations optimizing conversion at scale. Following its acquisition of Hotjar, Contentsquare folded Hotjar's product into its own platform: Hotjar no longer accepts new signups, and Hotjar's site now redirects visitors to Contentsquare, which offers a free-to-start entry point alongside its enterprise plans. The company also markets AI-driven features branded "Sense" for surfacing friction and opportunity automatically rather than requiring manual analysis. Contentsquare does not publish self-serve pricing; all plan details require a demo request or sales conversation, consistent with its enterprise positioning.

At a glance

Vendor Contentsquare
Pricing model Quote only
Free tier Yes
Deployment Cloud
Open source No
Best for Large e-commerce and enterprise teams wanting one platform for replay, heatmaps and journey analytics at scale.

Pricing

A free-to-start option exists, but full plan pricing is not published and requires a demo request.

Checked on the vendor's own page on September 21, 2026: no prices are published. Expect to be quoted.

Features

  • Session replay and heatmaps
  • Journey and funnel analysis
  • Error and performance monitoring
  • Voice-of-customer surveys
  • AI-powered friction and opportunity detection ("Sense")
  • Now includes the former Hotjar product line

Integrations

Profile last reviewed September 21, 2026

Alternatives

FullStory Digital experience analytics platform combining session replay, heatmaps and automated frustration-signal detection. Quantum Metric Enterprise digital experience analytics platform pairing session replay with automated, revenue-quantified friction detection. Glassbox Enterprise digital customer experience platform covering web and native mobile app session replay, journey analytics and compliance recordkeeping. LogRocket Session replay platform aimed at engineering teams, pairing replay with error tracking, logs and performance monitoring.

Contentsquare in the index now

Terms to know

Funnel analysis A method for tracking how users move through an ordered sequence of steps toward a goal, and where they drop off. Conversion rate The proportion of sessions, users, or clicks that complete a defined goal, such as a purchase or signup. Session replay A reconstructed playback of one visitor's clicks, cursor movement and scrolling on a page, captured via browser events. User journey analytics Analyzing the ordered sequence of touchpoints and actions a user takes across sessions and channels toward a goal.

Related guides

How to choose a session replay tool Pick a session replay tool by who watches the recordings — engineers debugging or marketers optimizing — and by what a free tier actually costs you.