Gainsight PX alternatives

3 tools to consider instead of Gainsight PX, shown against it.

Gainsight PX Pendo Userpilot Heap
Vendor Gainsight Pendo.io, Inc. Userpilot Heap (a Contentsquare company)
Pricing model Quote only Free tier + paid plans Subscription Free tier + paid plans
Free tier — Yes No Yes
Deployment Cloud Cloud Cloud Cloud
Open source No No No No
Best for Customer success and product teams that want product analytics tied directly into account health scoring. Product teams that want to guide users in-app and measure whether the guidance actually worked. SaaS teams that want onboarding flows and product analytics driven from the same usage data. Teams that want to mine historical user behavior for insights they didn't think to instrument in advance.
Pricing

Sold through custom quotes based on full users and modules needed; a free trial of the Standard plan is available but there is no published self-serve pricing.

Checked on the vendor's own page on September 21, 2026: no prices are published. Expect to be quoted.

Free plan caps at 500 MAUs; Base, Core and Ultimate tiers scale with custom MAU volume and are quoted individually; a free AI-native Novus beta runs alongside.

Free Free
Base Custom quote
Core Custom quote
Ultimate Custom quote

Prices read from the vendor's own page on September 21, 2026. Vendors change prices; check the source before you budget.

Starter is a flat monthly fee capped at 2,000 MAU; Growth is usage-based starting at $849/month for up to 100K MAU; Enterprise is custom-quoted for larger volumes.

Starter $299/month
Growth From $849/month
Enterprise Custom quote

Prices read from the vendor's own page on September 21, 2026. Vendors change prices; check the source before you budget.

Free plan covers up to 10K monthly sessions; paid Growth, Pro and Premier tiers use custom session-based pricing set after a sales conversation.

Free Free
Growth Custom, session-based
Pro Custom, session-based
Premier Custom, session-based

Prices read from the vendor's own page on September 21, 2026. Vendors change prices; check the source before you budget.

Features
  • Product usage analytics (funnels, retention, adoption)
  • In-app guides, walkthroughs, and announcements
  • NPS and in-app surveys
  • Feature flagging and validation
  • Integration with Gainsight CS for health scoring
  • Segmentation by account or user
  • Mobile SDK support
  • Product usage analytics (funnels, retention, paths)
  • In-app guides, walkthroughs, and tooltips
  • NPS and sentiment surveys
  • Session replay
  • Feature adoption tracking
  • AI-assisted insights (Pendo Novus, beta)
  • Roadmapping and feedback collection (Listen)
  • Data sync to external warehouses
  • Event tracking with autocapture
  • No-code in-app flows, tooltips and checklists
  • Feature adoption and activation funnels
  • NPS and in-app surveys
  • Resource centers
  • Session replay
  • AI assistant (Lia) for building flows and analysis
  • A/B testing of onboarding flows
  • Autocapture of every user interaction without manual event tagging
  • Retroactive event definition against historical data
  • Funnel, retention, and path analysis
  • Session replay (add-on)
  • Sense AI for automated insights and anomaly detection
  • Data warehouse sync (Snowflake, BigQuery, Redshift)
  • Account-level (B2B) analytics
  • SSO and role-based permissions

In the index now