Forsta alternatives

3 tools to consider instead of Forsta, shown against it.

Forsta Qualtrics Medallia Alchemer
Vendor Forsta (a Press Ganey company) Qualtrics Medallia, Inc. Alchemer, LLC
Pricing model Quote only Quote only Quote only Subscription
Free tier No No No No
Deployment Cloud Cloud Cloud Cloud
Open source No No No No
Best for Market-research agencies and enterprise insights teams running complex mixed-methods studies. Large enterprises running governed, cross-functional CX/EX research programs. Large enterprises unifying survey, digital and contact-center feedback into one CX program. Teams that need survey workflow automation beyond basic response collection.
Pricing

Enterprise pricing not published on the vendor site; sold via sales-led contracts.

Pricing has not been verified yet — see the vendor's site.

Usage-based pricing tied to 'interactions' (data records processed); no public tiers, quote via sales only.

Checked on the vendor's own page on September 21, 2026: no prices are published. Expect to be quoted.

Priced in annual tiers based on 'Experience Data Records' (EDRs) processed; figures not published, quote via sales.

Checked on the vendor's own page on September 21, 2026: no prices are published. Expect to be quoted.

Per-user annual or monthly plans for small teams (Collaborator, Professional, Full Access); larger teams move to a custom-priced Business Platform.

Collaborator $55/month/user ($315/year/user)
Professional $165/month/user ($1,075/year/user)
Full Access $275/month/user ($1,895/year/user)
Business Platform Custom

Prices read from the vendor's own page on September 21, 2026. Vendors change prices; check the source before you budget.

Features
  • NPS-style, CSAT, CES, matrix, MaxDiff and conjoint question types
  • Qualitative research tools (video interviews, online communities)
  • Access to third-party sample/panel providers for recruiting
  • Dashboarding and data visualization (from Dapresy)
  • Mixed-methods study design for market research
  • Enterprise security controls, GDPR-aligned data handling
  • NPS-style, CSAT, CES, matrix, open-text and conjoint/MaxDiff question types
  • Built-in statistical and text analysis (driver analysis, sentiment)
  • Own respondent panel access for market-research studies
  • Multi-channel distribution: email, SMS, web intercepts, kiosks
  • Role-based permissions and program governance for enterprise teams
  • SOC 2, ISO 27001 and GDPR-aligned data handling
  • Dedicated Customer XM and Employee XM product lines
  • NPS-style, CSAT, CES and open-text survey capture
  • AI-driven text and speech analytics (Athena AI)
  • Digital, call-center and social feedback signal capture
  • Closed-loop case management and journey orchestration
  • Role-based dashboards for frontline and executive users
  • SOC 2 and GDPR-aligned data handling
  • Real-time alerting on operational feedback events
  • NPS-style, CSAT, CES, matrix and open-text question types
  • Advanced piping, quota and skip logic
  • Workflow automation on survey responses (routing, alerts, tickets)
  • Mobile SDK and in-app intercept collection (Alchemer Digital)
  • Role-based user permissions
  • SOC 2 Type II certified, GDPR-aligned data handling

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