Observability & APM · New Relic, Inc.

New Relic

All-in-one observability platform pricing on data ingest plus per-user seats rather than per-host agents.

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New Relic is a SaaS observability platform covering APM, infrastructure, logs, browser and mobile monitoring, and dashboards under one data platform (NRDB). Unlike host-metered competitors, its core pricing axis is GB of data ingested per month plus a per-user seat fee, which decouples cost from fleet size but ties it directly to telemetry volume and headcount. It ships one agent per language/runtime and a large integration catalog, and includes a generous perpetual free tier (100GB/month, one full user) aimed at smaller teams evaluating the platform before committing to paid seats.

At a glance

Vendor New Relic, Inc.
Pricing model Usage-based
Free tier Yes
Deployment Cloud
Open source No
Best for Teams that want a single ingest-priced data platform across APM, infra and logs without per-host math.

Pricing

Free up to 100GB/month and one full user; beyond that, priced per full-platform user seat plus per-GB data ingest overage.

Plan Price Notes
Free $0 100 GB ingest/month, 1 full platform user, unlimited basic users
Standard - full user $99/user/month additional full-platform users beyond the first
Pro - full user $349/user/month annual commitment; $418.80 pay-as-you-go
Data overage $0.40/GB beyond the 100GB free monthly allowance

Prices read from the vendor's own page on September 21, 2026. Vendors change prices; check the source before you budget.

Features

  • APM with distributed tracing across 15+ languages
  • Infrastructure monitoring and Kubernetes visibility
  • Log management unified with traces and metrics in one query language (NRQL)
  • Browser and mobile real user monitoring
  • AI-assisted anomaly detection and incident correlation
  • Custom dashboards and alerting workflows
  • Serverless and OpenTelemetry-native ingestion

Integrations

Profile last reviewed September 21, 2026

Head to head

Alternatives

Datadog Cloud monitoring platform unifying infrastructure metrics, APM, logs, and RUM in one billed-by-the-part SaaS. Dynatrace AI-driven observability platform with automatic topology discovery and per-hour, per-resource consumption pricing. Honeycomb Observability platform built around high-cardinality event querying for debugging production issues, priced per event volume. IBM Instana Automated full-stack APM with 1-second granularity monitoring, priced per managed virtual server.

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Terms to know

Dashboard A visual display of the metrics a team needs to monitor, usually updated on a schedule or in real time. Data observability Continuous automated monitoring of pipelines and datasets to catch freshness, volume and quality problems early. Anomaly detection Identifying data points or patterns that deviate significantly from expected or normal behavior. Distributed tracing Following a single request across multiple services in a distributed system to see where time was spent or an error occurred. Log aggregation Collecting log data from many separate systems into one centralized, searchable store instead of checking each system individually.

Related guides

How to choose an observability platform Choose an APM/observability platform by how it prices telemetry, whether it auto-instruments or asks you to, and how it correlates signals into a root cause.