Heap alternatives

4 tools to consider instead of Heap, shown against it.

Heap Pendo Mixpanel Amplitude PostHog
Vendor Heap (a Contentsquare company) Pendo.io, Inc. Mixpanel, Inc. Amplitude, Inc. PostHog
Pricing model Free tier + paid plans Free tier + paid plans Free tier + paid plans Free tier + paid plans Usage-based
Free tier Yes Yes Yes Yes Yes
Deployment Cloud Cloud Cloud Cloud Cloud, Self-hosted
Open source No No No No Yes (MIT)
Best for Teams that want to mine historical user behavior for insights they didn't think to instrument in advance. Product teams that want to guide users in-app and measure whether the guidance actually worked. Product and growth teams tracking user engagement and running in-product experiments. Product teams analyzing user behavior and running experiments at scale. Product and engineering teams wanting analytics, experimentation and error tracking in one open-source tool.
Pricing

Free plan covers up to 10K monthly sessions; paid Growth, Pro and Premier tiers use custom session-based pricing set after a sales conversation.

Free Free
Growth Custom, session-based
Pro Custom, session-based
Premier Custom, session-based

Prices read from the vendor's own page on September 21, 2026. Vendors change prices; check the source before you budget.

Free plan caps at 500 MAUs; Base, Core and Ultimate tiers scale with custom MAU volume and are quoted individually; a free AI-native Novus beta runs alongside.

Free Free
Base Custom quote
Core Custom quote
Ultimate Custom quote

Prices read from the vendor's own page on September 21, 2026. Vendors change prices; check the source before you budget.

Free plan covers low event volumes; Growth scales with monthly events via an online calculator; Enterprise is custom-quoted.

Free Free forever
Growth Starts at $0, usage-based
Enterprise Custom quote

Prices read from the vendor's own page on September 19, 2026. Vendors change prices; check the source before you budget.

Free plan covers 2M events/month; Plus scales with event volume; Growth and Enterprise use custom event-based pricing via sales.

Free Free
Plus Starts at $0, event-based
Growth Custom, event-based pricing
Enterprise Custom, event-based pricing

Prices read from the vendor's own page on September 19, 2026. Vendors change prices; check the source before you budget.

Every product has a generous monthly free allowance with no credit card required; usage beyond the free tier is billed pay-as-you-go, and the self-hosted version is free and open source.

Free $0/month
Pay-as-you-go Usage-based beyond free tier

Prices read from the vendor's own page on September 19, 2026. Vendors change prices; check the source before you budget.

Features
  • Autocapture of every user interaction without manual event tagging
  • Retroactive event definition against historical data
  • Funnel, retention, and path analysis
  • Session replay (add-on)
  • Sense AI for automated insights and anomaly detection
  • Data warehouse sync (Snowflake, BigQuery, Redshift)
  • Account-level (B2B) analytics
  • SSO and role-based permissions
  • Product usage analytics (funnels, retention, paths)
  • In-app guides, walkthroughs, and tooltips
  • NPS and sentiment surveys
  • Session replay
  • Feature adoption tracking
  • AI-assisted insights (Pendo Novus, beta)
  • Roadmapping and feedback collection (Listen)
  • Data sync to external warehouses
  • Event-based product analytics
  • Funnel analysis
  • Retention analysis
  • Session replay
  • A/B testing and feature flags
  • Metric Trees for root-cause analysis
  • AI-powered analytics agents
  • Data warehouse and CDP connectors
  • Product and marketing analytics
  • Behavioral cohorts
  • Session replay and heatmaps
  • Feature experimentation (A/B testing)
  • AI agents and natural-language analytics
  • Customer feedback analysis
  • Data access controls and RBAC
  • Event-based product analytics
  • Session replay / recordings
  • Feature flags and A/B experiments
  • Error tracking
  • In-product surveys
  • Built-in data warehouse and SQL querying
  • Self-hostable open-source deployment

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