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Catchpoint vs Cisco ThousandEyes

Both run outside-in synthetic tests to find internet and SaaS problems early; the choice comes down to vantage points and existing vendor relationships.

Side by side

	Catchpoint	Cisco ThousandEyes
Vendor	LogicMonitor	Cisco Systems
Pricing model	Quote only	Quote only
Free tier	No	No
Deployment	Cloud	Cloud
Open source	No	No
Best for	Enterprises needing outside-in internet and digital experience monitoring at large agent-network scale.	Network and SRE teams who need outside-in visibility into internet, ISP and SaaS dependency performance.
Pricing	Enterprise subscription sized by test volume and vantage points; no public price list, quote via sales (now under LogicMonitor's go-to-market). Pricing has not been verified yet — see the vendor's site.	Priced on consumption of monitoring units by cloud/enterprise agent tests plus per-seat endpoint agent fees; sold through a Cisco sales contract, no public price list. Pricing has not been verified yet — see the vendor's site.
Features	Synthetic monitoring from a large global agent network BGP route monitoring Real user monitoring (RUM) Employee/endpoint experience monitoring DNS and CDN performance testing Internet Stack outage detection API and dashboard for embedding test data	Synthetic tests from global cloud, ISP and enterprise vantage points BGP route monitoring and path visualization End-user/endpoint agent monitoring from real devices Internet Insights aggregate outage detection HTTP, network, DNS, voice and page-load tests Alerting with root-cause path analysis API for embedding test data into other systems

Verdict

Catchpoint and Cisco ThousandEyes both answer the same question — is the problem in my application, my ISP, a CDN, or the last mile to the user? — by running scheduled synthetic tests from a large network of external vantage points and visualizing the path a request takes. Neither watches traffic inside your own network the way Kentik does, and neither is device-health monitoring like SolarWinds NPM; both are outside-in.

ThousandEyes carries the advantage of being part of Cisco, which means deep integration with Cisco networking gear and a sales motion many enterprise network teams already have a relationship with through other Cisco products. Catchpoint's differentiators are its Internet Stack visibility across ISPs, CDNs, DNS and cloud providers as a named capability, and its own endpoint/employee-experience monitoring; it was acquired by LogicMonitor in December 2025 and is being integrated with LogicMonitor's infrastructure-monitoring platform, which is worth asking about if you are evaluating it today, since the product's future roadmap is tied to that integration.

Choose Catchpoint if

You already use or are evaluating LogicMonitor and want your synthetic and infrastructure monitoring to converge on one vendor over time.
Employee/endpoint experience monitoring — measuring what internal users actually experience, not just external services — is a named requirement.
You want a vendor not bundled into a networking hardware ecosystem.

Choose ThousandEyes if

Your network is substantially Cisco, and BGP/path visualization tied into existing Cisco tooling and support relationships is valuable.
You need Cisco's specific mix of cloud, ISP and enterprise/endpoint agent vantage points for your test coverage.
Procurement already has ThousandEyes on a Cisco enterprise agreement, which often simplifies buying versus a net-new vendor.

The honest caveat

Neither vendor publishes list pricing; both are quoted based on test volume and vantage points, so cost cannot be compared without a proposal from each. Because Catchpoint's ownership just changed, ask directly about product roadmap and support continuity as part of the evaluation rather than assuming today's feature set is fixed. See data observability.

Last reviewed September 22, 2026

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