Public safety & justice analytics · SoundThinking, Inc.
SoundThinking
Gunfire-detection and investigative-data platform for police, built around acoustic sensors that locate shots fired.
SoundThinking (formerly named ShotSpotter, and still often called that) sells a network of outdoor acoustic sensors that detect the sound of gunfire, triangulate its location, and alert police within roughly a minute, so that shots can be reported and responded to even when no one calls 911. The company has since expanded beyond its original gunshot-detection product into a wider public-safety data suite: CrimeTracer aggregates and cross-references law-enforcement records for investigative leads, CaseBuilder supports case management, PlateRanger processes license-plate-recognition data, and SafePointe screens for weapons at building entry points. Its use in policing is publicly contested, with disputes over detection accuracy and effects on communities in some deployment cities; this listing describes the vendor's stated technology and product line rather than evaluating those claims.
At a glance
| Vendor | SoundThinking, Inc. |
|---|---|
| Pricing model | Quote only |
| Free tier | No |
| Deployment | Cloud |
| Open source | No |
| Best for | City police departments wanting gunfire alerting and cross-source investigative data aggregation. |
Pricing
Sold as municipal contracts (historically priced per square mile of sensor coverage per year); no public pricing page.
Pricing has not been verified yet — see the vendor's site.
Features
- Acoustic sensor network for real-time gunfire detection and location
- PlateRanger license-plate-recognition data platform
- CrimeTracer cross-agency records search for investigative leads
- CaseBuilder investigation and case-management tools
- SafePointe weapons-detection screening
- SafetySmart Field Agent for in-field data queries
- ResourceRouter patrol deployment planning
- Unified SafetySmart operations dashboard
Profile last reviewed September 21, 2026