Compare
Civitas Learning vs EAB Navigate
Both predict at-risk students from cross-campus data; Civitas centers on the predictive model itself, EAB Navigate on the advising workflow around it.
Side by side
| Civitas Learning | EAB Navigate | |
|---|---|---|
| Vendor | Civitas Learning, Inc. | EAB (Education Advisory Board) |
| Pricing model | Quote only | Quote only |
| Free tier | No | No |
| Deployment | Cloud | Cloud |
| Open source | No | No |
| Best for | Institutional research and student-success teams needing predictive analytics tied to measurable intervention impact. | Advising and student-success offices coordinating outreach and case management across a whole campus. |
| Pricing | Enterprise licensing by institution size; not published. Pricing has not been verified yet — see the vendor's site. | Full-institution platform license (no per-user fees); price depends on institutional enrollment and scope, not published. Checked on the vendor's own page on September 21, 2026: no prices are published. Expect to be quoted. |
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Verdict
Civitas Learning and EAB Navigate both pull data from a college's student information system, LMS and other campus systems to flag students at risk of leaving, and both serve institutional research and student-success offices. The difference is what each one is built around. Civitas Learning is centered on the predictive model: the vendor states its models run at around 89% accuracy for enrollment, persistence and completion, and the platform includes tools specifically to measure whether an intervention changed an outcome, not just to flag risk. EAB Navigate is closer to a CRM purpose-built for higher education, organized around what EAB calls a "Coordinated Care Network" — case management, appointment scheduling and messaging — with predictive alerts feeding that workflow rather than being the centerpiece.
Pricing structure differs too: EAB licenses Navigate as a full campus platform covering all staff and students rather than per-user seats, with price scaling to institutional enrollment. Civitas Learning's pricing is quote-only with no published structure.
Choose Civitas Learning if
- Your institutional research office wants to own and validate a predictive model, and to measure whether specific interventions actually moved outcomes.
- You want AI agents extending prediction into enrollment, advising and student-success workflows specifically.
- Impact measurement across the student lifecycle matters as much as the initial risk flag.
Choose EAB Navigate if
- Your advising office needs case management, scheduling and messaging that gets outreach actually logged and tracked, not just a list of flagged students.
- You want one platform license covering the whole campus rather than negotiating per-user access.
- Enrollment, advising and alumni-advancement workflows should live in a single coordinated system.
The honest caveat
Vendor-stated model accuracy figures, like Civitas Learning's 89%, describe performance on the vendor's reference base, not your institution's population — validate any predictive claim against your own historical outcomes before treating it as a selection criterion. Whichever platform you choose, the harder problem is usually the advising capacity to act on alerts, not the quality of the prediction; see choosing an education analytics platform for that trade-off.
Last reviewed September 22, 2026